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Please Select Your Bike Model: Avenue | Boomerang | Cargo | City Commuter | Comfort Cruiser | Element | Element Platinum | Interceptor | Interceptor Platinum | Latch | Moto | Ridge Rider | Stretch | Tandem | Trail Tracker | Trike | Fat Tire Trike |
1. Bike Models
- City Commuter
- Comfort Cruiser
- Interceptor
- Tandom
Your bike has been pre-assembled and requires only a few simple steps to get it ready for you to ride:
Step 1: Remove the outside carton after cutting the nylon bands and lift off the entire box from the tray at the bottom. Carefully remove your bike from the bottom tray and gently rest it in place with the kickstand down.
Step 2: Remove all of the inside cardboard protection and bubble wrap.
Step 3: Please locate and set aside the kit box containing the battery charger, pedals, and tool kit.
Step 4: The handlebar must be adjusted for height and alignment. Remove the rubber protective cap and insert the handlebar stem into the frame of the bicycle (Figures 1 & 2).
Step 5: With the 6 mm allen wrench provided in the tool kit, tighten the screw on top of the stem underneath the rubber protective cap to secure the handlebar in place. Make sure the handlebar is aligned with the front wheel before tightening and that the stem is not set above the maximum height indicator.
Step 6: If need be, the angle of the handlebar may be positioned to your personal preference. Loosen the front 2 bolts on the front stem plate and angle the handlebar to your liking (Figure 3), then securely tighten the 2 bolts on the front stem plate. Make sure that, when tightening, there is even spacing between the top and bottom bolts to ensure even clamping force and maximum stability (Figure 4).
Step 7: Make sure the seat is tight enough so that you can’t twist it out of alignment. Pull the seat clamp handle away from the seat post and slide the seat up or down to adjust it (Figure 1). Move the clamp handle inward toward the seat post so it is held tight by the clamp (Figure 2).
This should require a fair amount of force to ensure the seat post is held tight. If necessary, tighten the clamp bolt with a 4 mm Allen wrench; turning the bolt clockwise will increase the clamping force and counter-clockwise will decrease the clamping force. Make sure the seat is not set with the vertical maximum height marks above the clamp.
Step 8: Using the 15 mm wrench provided in the tool kit, attach and tighten the pedals. PLEASE NOTE The pedals are marked “L” for Left and “R” for Right. The left pedal is attached by turning it counterclockwise and the right pedal is tightened by turning it clockwise. Make sure the pedals are tightly attached to the crank arms to prevent stripping.
Tightening Torque Specifications
| Item | Torque (Nm) |
|---|---|
| Handlebar Clamp | 12-14 |
| Handlebar Stem | 20-29 |
| Seatpost Clamp | 3-4 |
| Seat Rail Clamp | 15-20 |
| Front Axle Nuts | 29-44 |
| Rear Axle Nuts | 29-44 |
| Pedals | 35 |
2. Bike Models
- Boomerang
- Boomerang Platinum
- City Commuter
- City Commuter Mid-Drive
- City Commuter Platinum
- Stretch
Your bike has been pre-assembled and requires only a few simple steps to get it ready for you to ride:
Step 1: Remove the outside carton after cutting the nylon bands and lift off the entire box from the tray at the bottom. Carefully remove your bike from the bottom tray and gently rest it in place with the kickstand down.
Step 2: Remove all of the inside cardboard protection and bubble wrap.
Step 3: Please locate and set aside the kit box containing the battery charger, pedals, and tool kit.
Step 4: Insert the handlebar stem into the frame of the bicycle. You may adjust the height of the handlebar by moving the stem up or down to your comfort level. Place your thumb on the locking mechanism on the left side of the stem, depress the button and lift the lever up exposing the adjustment screws (Figure 1).
Step 5: Move the stem so that you can see directly down the hole (Figure 2).
Step 6: Insert the 6 mm allen wrench (supplied in the kit) into the hole and tighten the screw clockwise until the stem does not move separately from the front wheel (Figure 3).
Step 7: Make sure the handlebar is aligned with the front wheel before tightening, and the stem is not set above the maximum height indicator. In order to get the bolt securely tight, you may need to use a pair of pliers for leverage.
Step 8: Position the handlebar to your desired comfort level and lock them into place by pushing the lever back down. If there is movement after pushing the lever down or if is too tight to push down, you can tighten or loosen the screw (Figure 4) with a 2.5 mm wrench.
Step 9: Make sure the seat is tight enough so that you can’t twist it out of alignment. Pull the seat clamp handle away from the seat post and slide the seat up or down to adjust it (Figure 1). Move the clamp handle inward toward the seat post so it is held tight by the clamp (Figure 2).
This should require a fair amount of force to ensure the seat post is held tight. If necessary, tighten the clamp bolt with a 4 mm Allen wrench; turning the bolt clockwise will increase the clamping force and counter-clockwise will decrease the clamping force. Make sure the seat is not set with the vertical maximum height marks above the clamp.
Step 8: Using the 15 mm wrench provided in the tool kit, attach and tighten the pedals. PLEASE NOTE The pedals are marked “L” for Left and “R” for Right. The left pedal is attached by turning it counterclockwise and the right pedal is tightened by turning it clockwise. Make sure the pedals are tightly attached to the crank arms to prevent stripping.
Tightening Torque Specifications
| Item | Torque (Nm) |
|---|---|
| Handlebar Stem | 20-29 |
| Seatpost Clamp | 3-4 |
| Seat Rail Clamp | 15-20 |
| Front Axle Nuts | 29-44 |
| Rear Axle Nuts | 29-44 |
| Pedals | 35 |
3. Bike Models
- Avenue
- Element
- Element Platinum
- Interceptor Platinum
- Ridge Rider
- Trail Tracker
- Trail Tracker Gorilla
Your bike has been pre-assembled and requires only a few simple steps to get it ready for you to ride:
Step 1: Remove the outside carton after cutting the nylon bands and lift off the entire box from the tray at the bottom. Carefully remove your bike from the bottom tray and gently rest it in place.
Step 2: Remove all of the inside cardboard protection and bubble wrap.
Step 3: Please locate and set aside the kit box containing the battery charger, pedals, thru axle, and tool kit.
Avenue, Element, Element Platinum, Interceptor Platinum, Trail Tracker, Trail Tracker Gorilla
Step 4: Install the front wheel by lining up the disc brake and placing the fork of the bike onto the front wheel.
Step 5: With the wheel in position, retrieve the thru axle from the kit box. Twist the end cap counter clockwise to remove, set cap and spring (Avenue, Element & Inteceptor Platinum only) aside.
Step 6: Insert the thru axle into the fork dropouts and wheel hub from the drive side (Right side). Once completely through, slide the spring onto the end of the axle (Avenue, Element & Inteceptor Platinum only) and twist the adjusting nut clockwise on the threaded end of the thru axle. Tighten the thru axle by
twisting clockwise and close the lever to secure the wheel.
Ridge Rider
Step 4: Install the front wheel by lining up the disc brake and placing the fork of the bike onto the front wheel.
Step 5: With the wheel in position, retrieve the thru axle from the kit box. Open the thru axle lever and align it with the cut-out.
Step 6: Insert the thru axle into the fork dropouts and wheel hub from the drive side (right side) of the bike. Tighten the thru axle clockwise until it is snug against the fork leg and close the lever to secure the wheel. The lever should take medium pressure to close; to increase the tension, tighten the thru axle one click at a time with a 2.5 mm Allen wrench until the desired resistance is achieve.
If necessary, align the stem with the front wheel and tighten the top bolt just enough to take any play out of the headset bearings. Once the handlebars are aligned and the top bolt is snug, evenly tighten the two side bolts. Check that there is no play between the fork and frame. If necessary, loosen the two side bolts and tighten the top bolt to take out any bearing play, then re-tighten the side bolts.
Be careful to not tighten the top bolt too much as the steering will feel rigid and sluggish.
Step 7: Make sure the seat is tight enough so that you can’t twist it out of alignment. Pull the seat clamp handle away from the seat post and slide the seat up or down to adjust it (Figure 1). Move the clamp handle inward toward the seat post so it is held tight by the clamp (Figure 2).
This should require a fair amount of force to ensure the seat post is held tight. If necessary, tighten the adjusting nut by hand or clamp bolt with a 4 mm Allen wrench while in the open position; turning the bolt clockwise will increase the clamping force and counter-clockwise will decrease the clamping force. Make sure the seatpost is not set with the vertical maximum height marks above the clamp.
Step 8: Using the 15 mm wrench provided in the tool kit, attach and tighten the pedals. PLEASE NOTE – The pedals are marked “L” for Left and “R” for Right. The left pedal is attached by turning it counterclockwise and the right pedal is tightened by turning it clockwise. Make sure the pedals are tightly attached to the crank arms to prevent stripping.
Tightening Torque Specifications
| Item | Torque (Nm) |
|---|---|
| Seatpost Clamp | 3-4 |
| Seat Rail Clamp | 15-20 |
| Rear Axle Nuts | 29-44 |
| Pedals | 35 |
| Handlebar Clamp | 6 |
| Steerer Tube Clamp | 8 |
4. Bike Models
- Latch
Your bike has been pre-assembled and requires only a few simple steps to get it ready for you to ride:
Step 1: Remove the outside carton after cutting the nylon bands and lift off the entire box from the tray at the bottom. Carefully remove your bike from the bottom tray and gently rest it in place with the kickstand engaged.
Step 2: Remove all of the inside cardboard protection and wrap.
Step 3: Make sure the seat is tight enough so that you can’t twist it out of alignment. Pull the seat clamp handle away from the seat post and slide the seat up or down to adjust it (Figure 1). Move the clamp handle inward toward the seat post so it is held tight by the clamp (Figure 2 ).
If necessary, tighten the clamp by twisting the clamp handle clockwise while in the unclamped position. Then, fold the handle in toward the seat post.
This should require a fair amount of force to ensure the seat post is held tight. If necessary, the clamp can be further tightened with a 5 mm allen wrench while in the clamped position. Make sure the seat is not set with the vertical maximum height marks above the clamp.
Tightening Torque Specifications
| Item | Torque (Nm) |
|---|---|
| Handlebar Stem | 12-14 |
| Seatpost Clamp | 3-4 |
| Seat Rail Clamp | 15-20 |
| Front Axle Nuts | 29-44 |
| Rear Axle Nuts | 29-44 |
| Pedals | 35 |
5. Bike Models
- Trike
Your bike has been pre-assembled and requires only a few simple steps to get it ready for you to ride:
Step 1: Remove Trike from carton after cutting the nylon bands.
Step 2: Remove all of the inside cardboard protection and bubble wrap.
Step 3: Please locate and set aside the kit box containing the battery charger, pedals, and tool kit.
Step 4: Insert the handlebar stem into the frame of the bicycle. You may adjust the height of the handlebar by moving the stem up or down to your comfort level. Place your thumb on the locking mechanism on the left side of the stem, depress the mechanism and lift the lever up exposing the adjustment screws (Figure 1).
Step 5: Move the stem so that you can see directly down the hole (Figure 2).
Step 6: Insert the 6 mm allen wrench (supplied in the kit) into the hole and tighten the screw clockwise until the stem does not move separately from the front wheel (Figure 3).
Step 7: Make sure the handlebar is aligned with the front wheel before tightening and the stem is not set above the maximum height indicator. In order to get the bolt securely tight, you may need to use a pair of pliers for leverage.
Step 8: Position the handlebar to your desired comfort level and lock them into place by pushing the handle back down. Make sure that you do not exceed 80 degrees while positioning the adjustable stem (Figure 4) so that the locking mechanism can securely fasten. If there is movement after pushing the handle down or it is too tight to push down, you can tighten or loosen the tension adjustment screw (Figure 5) with a 2.5 mm wrench.
Step 9: Insert seat post into seat tube. Make sure the seat is tight enough so that you can’t twist it out of alignment. Pull the seat clamp handle away from the seat post and slide the seat up or down to adjust it (Figure 1). Move the clamp handle inward toward the seat post so it is held tight by the clamp (Figure 2).
This should require a fair amount of force to ensure the seat post is held tight. If necessary, tighten the clamp bolt with a 4 mm Allen wrench while in the open position; turning the bolt clockwise will increase the clamping force and counter-clockwise will decrease the clamping force. Make sure the seatpost is not set with the vertical maximum height marks above the clamp.
Step 10: Using the 15 mm wrench provided in the tool kit, attach and tighten the pedals. PLEASE NOTE – The pedals are marked “L” for Left and “R” for Right. The left pedal is attached by turning it counterclockwise and the right pedal is tightened by turning it clockwise. Make sure the pedals are tightly attached to the crank arms to prevent stripping.
Tightening Torque Specifications
| Item | Torque (Nm) |
|---|---|
| Handlebar Stem | 20-29 |
| Seatpost Clamp | 3-4 |
| Seat Rail Clamp | 15-20 |
| Front Axle Nuts | 29-44 |
| Rear Axle Nuts | 29-44 |
| Pedals | 35 |
6. Bike Models
- Fat Tire Trike
Step 1: Remove upper box and discard.
Step 2: Cut zip-ties securing packaging material to trike.
Step 3: Remove all foam, cardboard and zip-ties holding foam to frame.
Step 4: Install stem and handlebar to steerer tube.
a. Remove top cap and cardboard spacer from steerer tube.
b. Place stem on steerer tube and reinstall top cap, tightening top cap bolt until there is no play in the headset, and the headset can rotate freely.
c. Align handlebar and stem with fork, then tighten steerer tube clamp bolts.
Step 5: Install seatpost and saddle to frame.
a. Remove seatpost and saddle from box and install.
b. Adjust saddle angle if necessary.
Step 6: Install left pedal on left crank arm.
Step 7: Check to insure all parts are torqued to spec, using below chart for reference.
Torque Specs - Cockpit
| Component | Tool | Torque |
|---|---|---|
| Brake Lever | 4mm Allen Key | 5-7 Nm |
| Shifter Lever | 5mm Allen Key | 4 Nm |
| Throttle | 3mm Allen Key | 2 Nm |
| LCD | 3mm Allen Key | 0.5 Nm (0.6 Max) |
| Multi-Function Switch | 3mm Allen Key | 2 Nm |
| Stem Tube Clamp | 6mm Allen Key | 12-15 Nm |
| Stem Handlebar Clamp | 5mm Allen Key | 8-10 Nm |
| Headlight | 3mm Allen Key | 3-5 Nm |
| Headlight Bracket | 5mm Allen Key | 1.5-3 Nm |
Torque Specs - Drivetrain
| Component | Tool | Torque |
|---|---|---|
| Derailleur Fixing Bolt | 5mm Allen Key | 8-10 Nm |
| Derailleur Cable Fixing Bolt | 5mm Allen Key | 5-7 Nm |
| Chainring and Guard | 5mm Allen Key | 10 Nm |
| Crank Arms | 8mm Allen Key | 32-34 Nm (35 MAX) |
| Pedals | 15mm Pedal Wrench | 35-40 Nm |
| Center Axle | 14mm Hex Wrench | 30 Nm |
| Cassette | Cassette Lockring Tool | 40 Nm |
Torque Specs - Fork
| Component | Tool | Torque |
|---|---|---|
| Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Axle | 19mm Hex Wrench | 40 Nm |
| Torque Arm | 5mm Allen Key | 7-9 Nm |
| Fender | 4mm Allen Key | 5-7 Nm |
Torque Specs - Frame
| Component | Tool | Torque |
|---|---|---|
| Headbadge | 5mm Allen Key | 7-9 Nm |
| Front and Rear Frame Fixing Nuts + Bolts | 17mm Hex Wrench | 30 Nm |
| Rear Axles | 5mm Allen Key | 10 Nm |
| Rear Axle Fixing Bolt + Nut | 6mm Allen Key + 13mm Hex Wrench | 30 Nm |
| Rear Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Seat Rail Clamp | 5mm Allen Key | 10 Nm |
| Battery Case Support | 4mm Allen Key | 5-7 Nm |
| Rear Fenders | 4mm Allen Key | 5-7 Nm |
| Bucket | 4mm Allen Key | 5-7 Nm |
| Brake Rotors | T25 Torx Key | 4-6 Nm |
7. Bike Models
- Cargo
Step 1: Remove upper box and discard.
Step 2: Cut zip-ties securing front wheel to bike and set aside front wheel.
Step 3: Remove all foam, cardboard and zip-ties holding foam to frame.
Step 4: Put Cargo in a bike stand, securing the stand clamp to the seatpost.
Step 5: Install handlebar to stem. Remove faceplate from stem, place handlebar in position and reinstall faceplate.
Step 6: Install front wheel to fork.
a. Install axle- Remove axle from bag and install on front wheel.
Note - there are two spacers, the larger spacer goes on the drive side, and the smaller spacer goes on the non-drive side.
b. Remove brake caliper spacer from front caliper and put front wheel into position between fork dropouts.
c. Tighten axle nuts with a 15mm wrench while making sure there is equal thread engagement on each side.
Step 7: Install passenger package. (Optional).
a. Install all three screws on handlebar.
b. After tightening, remove the left and right screws - this is to ensure the holes are aligned when the seat cushion is installed.
c. Install backrest with all 4 screws.
d. Install seat cushion with all 4 screws.
Step 8: Install Front Rack (Optional).
a. Remove hardware from front of head tube.
b. Place rack in front of head tube and reinstall hardware.
Step 9: Check to insure all parts are torqued to spec, using below chart for reference.
Torque Specs - Cockpit
| Component | Tool | Torque |
|---|---|---|
| Brake Lever | 4mm Allen Key | 5-7 Nm |
| Shifter Lever | 5mm Allen Key | 4 Nm |
| Throttle | 3mm Allen Key | 2 Nm |
| LCD | 3mm Allen Key | 0.5 Nm (0.6 Max) |
| Multi-Function Switch | 3mm Allen Key | 2 Nm |
| Stem Tube Clamp | 6mm Allen Key | 12-15 Nm |
| Stem Handlebar Clamp | 5mm Allen Key | 8-10 Nm |
| Headlight | 4mm Allen Key | 3-5 Nm |
| Headlight Bracket | 3mm Allen Key | 1.5-3 Nm |
Torque Specs - Fork
| Component | Tool | Torque |
|---|---|---|
| Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Axle | 15mm Hex Wrench | 30 Nm |
| Fender | 4mm Allen Key + 10mm Hex Wrench | 5-7 Nm |
Torque Specs - Drivetrain
| Component | Tool | Torque |
|---|---|---|
| Derailleur Fixing Bolt | 5mm Allen Key | 10-12 Nm |
| Derailleur Cable Fixing Bolt | 5mm Allen Key | 4-5 Nm |
| Chainring and Guard | 5mm Allen Key | 10 Nm |
| Crank Arms | 8mm Allen Key | 32-34 Nm (35 MAX) |
| Pedals | 15mm Pedal Wrench | 35-40 Nm |
| Bottom Bracket | 16 Notch BB Tool | 30 Nm |
| Cassette | Cassette Lockring Tool | 40 Nm |
Torque Specs - Frame
| Component | Tool | Torque |
|---|---|---|
| Headbadge and Front Rack | 5mm Allen Key | 7-9 Nm |
| Rear Axle | 19mm Hex Wrench | 40 Nm |
| Rear Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Rear Fender | 4mm Allen Key | 5-7 Nm |
| Brake Rotors | T25 Torx Key | 4-6 Nm |
| Rear Kickstand | 5mm Allen Key | 7-9 Nm |
| Center Kickstand | 8mm Allen Key | 16-20 Nm |
| Seat Rail Clamp | 6mm Allen Key | 18-25 Nm |
| Radiant Tail Light | 8mm Hex Wrench | 3 Nm MAX |
| Radiant Tail Light Mount | 4mm Allen Key | 3-5 Nm |
| Secondary Battery Sleeve | 4mm Allen Key | 5-7 Nm |
| Wood Package Side Panels | 4mm Allen Key | 5-7 Nm |
| Wood Package Foot Plates | 3mm Allen Key | 3-5 Nm |
| Storage Compartment | 4mm Allen Key | 5-7 Nm |
| Multi-Function Adapter Plate and Attached Accessories | 4mm Allen Key | 7-9 Nm |
| Footplates | 4mm Allen Key + 10mm Hex Wrench | 7-9 Nm |
| Pannier Rails | 4mm Allen Key | 5-7 Nm |
8. Bike Models
- Moto
Step 1: Remove upper box and discard.
Step 2: Cut zip-ties securing front wheel to bike and set aside front wheel.
Step 3: Remove all foam, cardboard and zip-ties holding foam to frame.
Step 4: Put Moto in a bike stand, securing the stand clamp to the seat tube area, making sure to use a clean microfiber cloth between the frame and clamp to avoid damaging paint.
Step 5: Install handlebar to stem. Remove faceplate from stem, place handlebar in position and reinstall faceplate,
Step 6: Install front wheel to fork.
a. Loosen all four pinch bolts, then unscrew one side of the axle bolt and remove axle.
b. Remove brake caliper spacer from front caliper and put front wheel into position between fork dropouts.
c. Re-install axle, tighten axle bolt then all four pinch bolts.
Step 7: Install Saddle to frame.
a. Unscrew bolt from underneath the front of the saddle, line up the quick connect tabs and slide the saddle forward.
b. Screw the bolt into the saddle, through the frame.
Step 8: Check to insure all parts are torqued to spec, using below chart for reference.
Torque Specs - Cockpit
| Component | Tool | Torque |
|---|---|---|
| Brake Lever | 4mm Allen Key | 5-7 Nm |
| Shifter Lever | 5mm Allen Key | 4 Nm |
| Throttle | 3mm Allen Key | 2 Nm |
| LCD | 3mm Allen Key | 0.5 Nm (0.6 Max) |
| Multi-Function Switch | 3mm Allen Key | 2 Nm |
| Stem Tube Clamp | 6mm Allen Key | 12-15 Nm |
| Stem Handlebar Clamp | 5mm Allen Key | 8-10 Nm |
Torque Specs - Fork
| Component | Tool | Torque |
|---|---|---|
| Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Upper and Lower Crown | 5mm Allen Key | 8-10 Nm |
| Axle | 6mm Allen Key | 12-15 Nm |
| Axle Pinch Bolts | 4mm Allen Key | 5-7 Nm |
| Headlight | 6mm Allen Key | 7-9 Nm |
| Fender | 4mm Allen Key | 5-7 Nm |
Torque Specs - Drivetrain
| Component | Tool | Torque |
|---|---|---|
| Derailleur Fixing Bolt | 5mm Allen Key | 10-12 Nm |
| Derailleur Cable Fixing Bolt | 5mm Allen Key | 4-5 Nm |
| Chainring and Guard | 5mm Allen Key | 10 Nm |
| Crank Arms | 8mm Allen Key | 32-34 Nm (35 MAX) |
| Pedals | 15mm Pedal Wrench | 35-40 Nm |
| Bottom Bracket | 16 Notch BB Tool | 30 Nm |
| Cassette | Cassette Lockring Tool | 40 Nm |
Torque Specs - Frame
| Component | Tool | Torque |
|---|---|---|
| Rear Shock | 5mm Allen Key | 7-9 Nm |
| Rear Swingarm Main Pivot | 8mm Allen Key | 15-18 Nm |
| Foot Pegs | 5mm Allen Key | 10-12 Nm |
| Rear Brake Caliper | 5mm Allen Key | 6-8 Nm |
| Brake Rotors | T25 Torx Key | 4-6 Nm |
| Rear Axle | 19mm Hex Wrench | 40 Nm |
| Saddle | 4mm Allen Key | 5-7 Nm |
| Kickstand Fixing Bolts | 5mm Allen Key | 7-9 Nm |
| Kickstand Lock Nuts | 10mm Hex Wrench | 7-9 Nm |
| Radiant Tail Light | 8mm Hex Wrench | 3 Nm MAX |
| Rear Fender | 4mm Allen Key | 5-7 Nm |