What It Means
The "Motor Stall Error" occurs when the controller detects that the motor has stalled or is unable to rotate properly when power is supplied. This indicates a problem that may involve the motor phase wiring, mechanical blockages, or insufficient power delivery. This error affects Pedego's Interceptor, City Commuter, Ridge Rider, Trail Tracker, and Platinum models.
Possible Causes
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The motor is locked or stalled due to mechanical resistance.
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Loose or disconnected motor phase wiring.
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A damaged motor cable.
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Insufficient power or an overloaded system.
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A malfunctioning controller.
How to Fix It
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Inspect the motor cable connection – Ensure the motor cable is securely connected to both the motor and controller. Unplug and re-seat the connections.
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Check for cable damage – Inspect the motor cable for visible damage, such as cuts, fraying, or corrosion. Replace the cable if necessary.
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Test the motor – If the connections and cable are intact, check the motor to ensure there are no mechanical blockages preventing rotation. Replace the motor if necessary.
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Check the system load – Reduce any additional loads or accessories that might be overloading the motor.
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Replace the controller – If the error persists after motor inspection, the controller may have a fault and may need to be replaced.
Preventive Measures
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Regularly inspect motor and controller connections for damage or wear.
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Avoid overloading the motor with excessive weight or accessories.
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Protect electrical components from moisture, dirt, and excessive vibrations.
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Handle motor cables carefully to prevent internal damage.
When to Contact a Pedego Technician
If these steps do not resolve the error, contact a Pedego technician for assistance. A professional can perform advanced diagnostics on the motor, wiring, and controller to pinpoint the cause of the issue.