What It Means
The "Hall Sensor Fault" error indicates that the controller has detected an issue with the motor's Hall sensors, which are responsible for detecting the motor's position and speed. This error affects Pedego's Interceptor, City Commuter, Ridge Rider, Trail Tracker, and Platinum models.
Possible Causes
-
Poor connection between the motor and controller.
-
Damaged motor cable or Hall sensor wiring.
-
Faulty Hall sensors inside the motor.
-
A malfunctioning controller.
How to Fix It
-
Check the motor cable connection – Ensure the motor cable is securely connected to both the motor and controller.
-
Inspect the wiring – Look for any damage to the motor cable. Replace if necessary.
-
Test the motor – Try a known working motor on the bike. If the good motor works, then replace the motor.
-
Replace the controller – If the error persists, the controller may be faulty and require replacement.
When to Contact a Pedego Technician
If troubleshooting does not resolve the issue, contact a Pedego technician for further diagnostics.